Privacy Policy for Mecwin Nethra (2G)

Introduction

Mecwin Technologies ("we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application/website (Mecwin Nethra). Mecwin Technologies India Pvt Ltd built the Mecwin Nethra app as a Free app. This SERVICE is provided by Mecwin Technologies India Pvt Ltd at no cost and is intended for use as is.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to farmers' details, service engineers, distributors, and their contact information. The information that we request will be retained by us and used as described in this privacy policy. The data collected is also provided to the government to facilitate user subsidies.

Permissions, Core Functionality, and Compliance with Google Play Policies

Device Automation

Our app requires SMS permissions for sending SMS commands to control water pumps remotely from the farmer's registered phone number to the IoT device's registered phone number.

Necessity

We request permissions that are essential for the core functionality of the app. The SMS permission is crucial for sending commands to IoT devices to control water pumps.

User Consent and Transparency

Users are informed about the necessity of SMS permissions during the login process and must provide explicit consent to proceed. This ensures users understand why the permission is needed and how it supports the app’s functionality.

Data Usage

The data collected via permissions is used strictly for the purposes described in the policy, including providing data to the government to facilitate user subsidies. Personal data is not sold or shared for unrelated purposes. If future updates introduce new uses of data, users will be informed, and their consent will be obtained.

Data Security

We use encryption and secure servers to store user data, ensuring it is protected against unauthorized access. Only authorized personnel have access to personal data, and they are bound by confidentiality obligations.

Regular Reviews and Updates

Our privacy policy and app functionalities are regularly reviewed and updated to comply with Google Play’s latest policies. Any changes to permissions or data usage are clearly communicated to users.

Detailed Information on Permissions

SMS Permissions

These are necessary for the primary function of remotely controlling water pumps. We use SMS commands sent from the farmer's registered phone number to the IoT device’s registered phone number.

Location Data

To provide precise control and monitoring of water pumps, location data is collected. This data helps in mapping the pumps and ensuring accurate service delivery.

Contact Information

Collecting contact details of farmers, service engineers, and distributors allows us to provide timely support and updates regarding the service.

Device Information

Information such as IMEI numbers and device specifications helps in identifying and managing the devices connected to our service.

Data Storage and Protection

We store user data on secure servers and use encryption to protect data during transmission. Access to personal data is limited to authorized personnel only. These personnel are obligated to maintain confidentiality and security of the data.

Service Providers

We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. All due precautions and necessary steps are taken to ensure the safety and encryption of your sensitive information. These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use the information for any other purpose.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we will immediately delete this from our servers.

Data Retention and Deletion

We retain user data for as long as necessary to provide our services and comply with legal obligations. Users can request deletion of their personal data unless it is required to be retained by law.

Your Data Rights

Users have the right to access, correct, or delete their personal data. They also have the right to object to or restrict certain data processing activities. Requests can be made through the contact information provided below.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:

• Email: tech@mecwinindia.com